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Drivesmart column: Investigating driving complaints

Driving complaints can be made by anyone
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Tim Schewe

By Tim Schewe

“The officer wasn’t even there! How can they issue a ticket to me based only on the word of the other driver?” Police may issue a traffic ticket based on driving complaints from the public, but only after doing a proper investigation of the incident.

Driving Complaints May be Made by Anyone

First of all, anyone may make a complaint about someone’s driving to the police and expect to have it investigated and dealt with.

The first step in the investigation was for me to attend and speak personally with the complainant. I would listen to the circumstances to see if there was enough information to satisfy me that an offence had in fact occurred.

At minimum, the licence plate number of the offending vehicle was needed to begin the investigation of driving complaints, but any other details that identify the vehicle and driver are welcome.

If the complainant was willing to attend court as a witness I would take as detailed a written statement from them as I could. This statement was necessary to preserve evidence and could be used by the complainant to refresh their memory of the event if the ticket was disputed and they had to testify.

I would also take statements from any other witnesses that were present if they could be identified.

The content of the statement, but not the identity of the witness, could also be disclosed to the accused driver if an application was made in preparation for a dispute.

My next step was to determine who the registered owner of the suspect vehicle was.

A check of the ICBC licence plate database furnished the name and address I required along with a description of the vehicle. I made sure that the vehicle described in the statement matched what I found here.

Owner Must Identify the Driver

A personal visit to the registered owner would be made. When advised that their vehicle had been involved in a breach of the Motor Vehicle Act or Regulations, it is the responsibility of the owner (and any passenger in the vehicle at the time) to identify the driver.

This is one reason that you must exercise care when you loan your vehicle to someone else. “I don’t know” or “I don’t remember” leaves the investigator with no option other than to ticket the owner as they are responsible for its use, even if they were not the driver.

Generally at this point I now had a driver that could be interviewed. I would caution them about choosing to remain silent and then invite them to give me an explanation if they chose to.

Most often the driver would want to explain the incident from their point of view. I would take notes of what they told me if this was the case.

Occasionally this would be the end of the conversation as the driver exercised the right not to speak to me.

I now had to make a decision based on all the evidence that I was able to gather. If there was a clear offence and I issued a ticket, could I successfully conduct a trial that would result in a conviction?

If so, I would write the driver or registered owner a violation ticket. If not, it was time to conclude my investigation and move on.

Either way, I would advise the original complainant what had happened.

In my experience, drivers did not dispute tickets resulting from driving complaints often.

Tim Schewe is a retired constable with many years of traffic law enforcement. To comment or learn more, please visit DriveSmartBC.ca