LifeLabs operates medical testing facilities in B.C., Saskatchewan and Ontario. (The Canadian Press)

LifeLabs reducing public hours as it assists with COVID-19 testing

Coronavirus tests not done at B.C. patient centres, referrals only

The LifeLabs group of medical testing facilities is reducing public hours at its patient service centres in B.C. and Ontario as it shifts resources to assisting health ministries with COVID-19 testing.

Some of the company’s facilities are closed and others are restricting hours as non-essential testing capacity is moved to take medical referrals for coronavirus testing, LifeLabs president Charles Brown said in a letter to customers March 30. The company is currently handling 600 tests a day in B.C. and 1,000 a day in Ontario.

“Please note, we are not testing for COVID-19 at our patient service centres,” Brown said, citing the need for providing essential medical tests and managing with “a global shortage of protective equipment for our front-line staff.”

LifeLabs urges customers to use its online appointment booking and “save my spot” app to reduce walk-in traffic and allow physical distancing in its public facilities.

People concerned about COVID-19 exposure or symptoms are being referred to the B.C. health ministry’s self-assessment website to get direction on their personal situation. Additional staff has been added to B.C.’s 8-1-1 HealthLink phone line, which also has web advice on health conditions.

B.C. has established an additional toll-free phone line at 1-888-268-4319 (1-888-COVID19) between 7:30 a.m. and 8 p.m. seven days a week for non-medical information about the virus. That includes the latest information on travel recommendations and social distancing, as well as access to support and services from the provincial and federal governments.

RELATED: B.C. ramps up, refocuses its COVID-19 testing capacity

RELATED: Canada expands wage subsidy for businesses, non-profits

B.C. has increased its COVID-19 testing capacity to about 3,000 per day with health authority labs and the assistance of LifeLabs. Provincial health officer Dr. Bonnie Henry says testing has increasingly focused on daily checks of employees in hospitals and long-term care homes, where there has been a series of infection clusters that have resulted in deaths of people with underlying chronic health issues.


@tomfletcherbc
tfletcher@blackpress.ca

Like us on Facebook and follow us on Twitter.

BC legislatureCoronavirus

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Chemainus family pledges $50,000 to Chemainus Theatre Crisis Relief Fund

Hilton family’s gift if fully matched will raise $100,000

CVRD testing Shawnigan water after complaints of metallic taste, odour

“This type of problem has come up a number of times in summers in the past”

Chris Wilkinson column: It’s not too early to reflect

It’s time for the next great migration! A migration back out of the house. To ‘somewhat normal’.

Cowichan residents invited to join Walk for Alzheimer’s online

Taking place on Sunday, May 31, the online event will start at 9 a.m.

Duncan Lanes bowlers take on the best in B.C.

The best results for the Cowichan Valley bowlers came in the intermediate girls division

Facing changes together: Your community, your journalists

The COVID-19 pandemic has changed the world in ways that would have… Continue reading

UPDATE: Woman airlifted with serious injuries, baby OK after crash in Nanaimo

Collision happened on Jingle Pot Road in East Wellington on Saturday afternoon

Dump truck in Nanaimo snags power lines, snaps hydro pole, crashes

No injuries in incident Monday morning on Old Victoria Road

Ferry sailings scheduled once again at Nanaimo’s Departure Bay terminal

BC Ferries announces that resumption of service June 3 includes four daily round trips

Island Health signs working agreement to turn former Comox hospital into a ‘dementia village’

Island Health has signed a project development agreement with Providence Living to… Continue reading

Kelowna man charged with harming a hamster

The 20-year-old Kelowna man faces several animal cruelty charges

High tech fish transport system set up to ‘whoosh’ salmon past Big Bar landslide

Fish will spend roughly 20 seconds inside the system, moving at roughly 20 metres per second

Trudeau to seek 10 days of paid sick leave for Canadian workers, says talks are ongoing

Paid sick leave is key to keeping COVID-19 spread under control, prime minister says

Most Read