Of the 875 calls, emails, text and webchats bc211 received from Vancouver Islanders last year, 23 per cent involved housing and homelessness.

Housing, healthcare and more: bc211 connects residents to resources

211 Day celebrates community success stories

On Feb. 11, British Columbians celebrate 211 Day, and province-wide access to help where and when they need it. Created in partnership with United Way, bc211.ca is the BC-wide resource that links residents to community, social and government resources on a comprehensive range of topics from employment assistance to mental health support to housing assistance.

On Vancouver Island and in the Lower Mainland, residents can also find phone, text, and live web chat support for innumerable questions people have.

A snapshot of local needs

What bc211.ca also does is provide a snapshot of current issues affecting B.C. communities. For example, it likely comes as no surprise that the No. 1 reason people accessed bc211 last year was to find help with housing and homelessness.

  • Of the 875 calls, emails, text and webchats bc211 received from Vancouver Islanders last year, 23 per cent involved housing and homelessness. Reasons for housing issues varied, and included women fleeing domestic violence, eviction and problems with rental housing.
  • 17 per cent concerned mental health and 15 per cent health generally
  • 13 per cent of people sought information about income and financial assistance.
  • 10 per cent sought information about substance use.

United Way Greater Victoria responded

Recognizing the concerns involving housing and homelessness, United Way Greater Victoria worked with partners comprising the Greater Victoria Extreme Weather Response Plan to create a new resource: the Shelter and Street Help Line via 2-1-1.

The help line assists people find a warm place to stay on any given night, when 1,300 people are typically living on Victoria’s streets. The help line also means that frontline responders can direct people in need to shelters with beds or mats available.

More than 100 people have been helped by the Shelter and Street Help Line since it launched Nov. 30. One family’s home burned down. Another caller was looking for shelter for somebody leaving detox.

One-stop link to the information you need

Regardless of where you are in the province, bc211.ca is there to help, connecting individuals 24/7 with current, reliable information about community resources close to home.

Find information about home care, non-clinical health resources, day programs and more, all easily accessed through the one-stop website. Topics are also tailored to aboriginal, immigrant and senior and youth communities, making it simple to access the information you need.

Optimized for mobile devices, access information at home or on the go. Or you can chat online at bc211.ca daily from 8 a.m. to 11 p.m.

Comments are closed

Just Posted

Victoria man spots online photo of his totem pole 11 years after it was stolen

Mark Trueman restored the pole himself before it was stolen off of his property in Duncan

‘Youthful exuberance’ or ‘grievous deed’: opinion is divided on Trudeau’s ‘brown face’ costume

Local Liberal candidate asks voters to concentrate on Prime Minister’s political record

VIDEO: Cars, fans flock to Lake Cowichan show & shine

A&W, VI Motorsport Circuit, and 75th anniversary group put on a great show Sept 8, 2019

Duncan house fire started in kitchen, RCMP called in to investigate blaze

No cause determined for early morning fire in Duncan

Update – Downtown Chemainus streets reopened after Thursday gas leak

FortisBC crews complete repairs along section of Cypress Street

VIDEO: Trudeau asks Canada to look to current, not past, actions on race

Liberal leader says he never spoke about the racist photo because he was embarrassed

John Horgan promises action after fatal mid-Island bus crash

Premier cites students, local Indigneous community as reason to repair the road

Teens charged in stabbing death of B.C. man in strip mall parking lot

Two youths, aged 15 and 16, charged in Aug. 16 killing of South Surrey’s Paul Prestbakmo

B.C. Premier John Horgan worried about ‘rise of racism’

Asked to comment on Justin Trudeau’s ‘blackface’ incidents

Human case of West Nile virus reported on Vancouver Island

B.C. Centre for Disease Control confirmed case reported in August

Forestry watchdog warned B.C. government about Bamfield Road in 2008

Ombusman’s specific concerns re-surface in wake of bus crash that killed two students

Photos surface of Conservative candidate at B.C. event with people in blackface

The controversial “Black Peter” character has been a feature at Sinterklaas celebrations

B.C. Liberal leader says private sector development will help housing affordability

Andrew Wilkenson spoke in Kelowna during a real estate conference

Legislature gifts, clothing, travel need better control, B.C. auditor says

Audit follows suspensions of managers by Speaker Darryl Plecas

Most Read