A Victoria-based retirement community is doing a pilot project with the Amazon product Alexa to see if it helps keep seniors engaged. (iStock photo)

B.C. seniors’ home uses voice-activated Alexa in pilot project

The virtual assistant is being used in Victoria to help keep residents engaged

Staff at a Victoria retirement home have been testing the voice-activated assistant Alexa to help keep seniors engaged.

Residents at Berwick Retirement Communities have been testing out the virtual assistant, with reminders to take their medication and what time is dinner.

With a prompt of “Good morning,” Alexa can be programmed to turn the lights on, say the date and time, and give a weather forecast.

“The most important thing for a senior is a purpose to get up and do the day,” said Amir Hemani, chief operations officer of the company, which has locations across B.C.

“We onboard the residents to get into a suite, give them an orientation and demonstrate and lead them with it.”

Most seniors are generally not fluent in technology and don’t own a laptop or iPad, said Hemani, who is part of the Aging 2.0 Vancouver Chapter which helps keep his finger on the pulse for the latest technology and best practices of innovations for seniors.

Some may be visually impaired, have cognitive issues, can’t read, or have reduced mobility. Alexa is completely verbal and programmed for voice-activated requests.

Staff have done three months of testing for one of their visually impaired residents in Victoria, and has put Alexa in common areas of the facility.

If all goes well, Hemani said Alexa would become a standard feature in every suite when people move in. It could be ready as soon as next spring to be used in the newest retirement community being built in Qualicum Beach.

Sylvia Ceacero, CEO of B.C. Seniors Living Association, agrees that the social piece – keeping seniors connected is important.

“For all of us, socializing and networking has a direct influence on our health and well-being,” she said.

While technology offers many benefits, Hemani added, there’s nothing that can replace receiving a hug from a loved one.

“Physical touch is hard to replace from a technology alternative,” he said. “It makes us want to stretch a little further to see how we can help. When things are reduced for our seniors, we need to find out how to bridge the gap.”


Like us on Facebook and follow us on Twitter

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Comments are closed

Just Posted

Renovated Lake Cowichan town hall will include emergency operations centre

Upgrade project expected to be complete within months

Business notes: Realtors raise $10,000 for Nourish Cowichan

The latest from Cowichan’s business community

North Cowichan mayor answers questions about new RCMP detachment

The current building went up in 1980, when there were 30 people working there.

B.C. Supreme Court dismisses claim against Island Corridor Foundation

Snaw-Naw-As (Nanoose) First Nation was seeking return of reserve land as railway sits unused

13 new B.C. COVID-19 cases, Langley Lodge outbreak ends

Health care outbreaks down to four, 162 cases active

Two injured hikers airlifted from North Vancouver Island Park

Campbell River and Comox Search and Rescue hoist team rescued the injured from Cape Scott Provincial Park

Alberta health minister orders review into response after noose found in hospital in 2016

A piece of rope tied into a noose was found taped to the door of an operating room at the Grande Prairie Hospital in 2016

B.C.’s major rivers surge, sparking flood warnings

A persistent low pressure system over Alberta has led to several days of heavy rain

B.C.’s Indigenous rights law faces 2020 implementation deadline

Pipeline projects carry on as B.C. works on UN goals

‘Mind boggling’: B.C. man $1 million richer after winning Lotto 6/49 a second time

David O’Brien hopes to use his winnings to travel and of course keep playing the lottery

B.C. teacher loses licence after sexual relationships with two recently-graduated students

The teacher won’t be allowed to apply for a teaching certificate until 2035

Lower Mainland teacher facing child pornography charges

Elazar Reshef, 52, has worked in the Delta School District

Most Read