BCLC changes policy after shredding co’s alleged privacy breach

ShredWise CEO says allegations are ‘simply untrue’

The CEO of ShredWise, the company that came under fire after allegations were made it left sensitive documents exposed to the public, says he has evidence that the allegations are false.

“The allegations that we store unshredded documents in bins at our truck site are simply untrue and I can tell you that in the past week, we’ve since uncovered clear evidence that supports what we’ve maintained all along – that our procedures were deliberately contravened in this instance,” ShredWise CEO Tino Fluckiger wrote to Peace Arch News.

“No documents, casino cards or any other papers should ever be in our inventory of empty collection bins which we give our customers to use.”

Fluckiger said his company has turned the matter over to the RCMP. The Surrey RCMP confirmed to PAN Wednesday that they are investigating a report received from ShredWise.

“So with a police investigation underway, I can’t say much more,” Fluckiger said.

The British Columbia Lottery Corporation (BCLC) has made changes to its policy after troves of used casino cards were allegedly left exposed to the public.

Earlier this month, News 1130 reported that it was alerted by a “whistleblower” of bins of unshredded documents and piles of intact Grand Villa Casino cards in a Surrey truck park parking lot.

The radio-station also reported that sensitive medical documents – including someone’s HIV test results – were left exposed to the public. Fraser Health has said that it does not use ShredWise’s services.

RELATED: Medical records, SIN numbers exposed by White Rock shredding company: whistleblower

RELATED: BCLC investigating after allegations raised against White Rock shredding company

BCLC media officer Matt Lee told PAN via email Tuesday that BCLC has directed Grand Villa to replace all playing cards with a new series in order to mitigate the possibility of discarded, intact playing cards being put into play.

“Out of an abundance of caution, BCLC directed all B.C. casinos to cease the shredding of used playing cards by contracted document shredding services until further notice,” Lee wrote to PAN.

“Service providers may use alternatives including drilling with standard card-punching equipment or industrial incineration in accordance with BCLC standards for the secure destruction of gambling supplies. BCLC has verified that no other B.C. gambling and entertainment facilities use Shredwise to destroy gambling supplies.”

Fluckiger told PAN that the privacy of ShredWise clients remains their top priority, “and as I stated previously, we were as surprised as anyone at this development.”

“ShredWise has been in business for 13 years and shreds more than 16 million documents every month. I have never seen an issue like this before and we will take every measure we can to ensure that it doesn’t happen again,” Fluckiger wrote.

Just Posted

Duncan city council declares climate change emergency

“I think sometimes it’s important to start with identifying the fact that something’s real.”

Andrea Rondeau column: Second chance for dogs in Duncan bylaw a good idea

I’m not usually timid around animals, big or small.

Drivesmart column: Electronic monitoring pilot projects already underway

Our current system of trying to change driver behaviour largely consists of traffic tickets

Robert Barron column: Hats off to humanitarian workers

Saurazas didn’t seem to be fazed very much by the peril she was exposed to

Cowichan Valley jazz graduate wins prestigious scholarship

Bassist Brock Meades and drummer Graham Villette get $2,000 Fraser MacPherson Scholarship

Duncan Grande Parade draws a crowd

Entries old and new enjoyed by a big audience

Vancouver Island teens missing after vehicle found ablaze near Dease Lake, BC

RCMP say a body discovered nearby not one of the missing teens

A year later, ceremony commemorates victims of the Danforth shooting

It’s the one-year anniversary of when a man opened fire along the bustling street before shooting and killing himself

Japanese Canadians call on B.C. to go beyond mere apology for historic racism

The federal government apologized in 1988 for its racism against ‘enemy aliens’

B.C. VIEWS: NDP pushes ahead with Crown forest redistribution

This isn’t the time for a radical Indigenous rights agenda

Two dead in two-vehicle crash between Revelstoke and Golden

RCMP are investigating the cause of the crash

Ottawa fights planned class action against RCMP for bullying, intimidation

The current case is more general, applying to employees, including men, who worked for the RCMP

Alberta judge denies B.C.’s bid to block ‘Turn Off the Taps’ bill

He said the proper venue for the disagreement is Federal Court

Most Read