City of Duncan gets 8 out of 10 from residents

Residents of Duncan believe their quality of life has improved since 2014, but only by a little

Residents of Duncan believe their quality of life has improved since 2014, but only by a little, according to the city’s second Citizen Satisfaction Survey.

The 400 respondents surveyed gave the quality of life in the city an eight out of 10, while it was 7.9 in the last satisfaction survey conducted in 2014.

Discovery Research conducted a telephone survey of 400 random households during September and October.

Working on behalf of the city, the research company was seeking feedback on a variety of issues, including satisfaction with city services, identifying where residents want the city’s spending priorities to be, and Duncan’s customer services.

Overall, 79 per cent of the survey’s respondents said they were either very or somewhat satisfied with the services and programs provided by the city, while 22 per cent were neutral on the issue or dissatisfied.

Asked what aspects of the city are better than five years ago, 22 per cent said city services, entertainment and recreational opportunities and facilities.

As to what is worse than five years ago, 36 per cent said crime, safety and homelessness, and 27 per cent said traffic.

Asked what is the most important environmental concern for the city, 35 per cent said the water supply, 21 per cent air quality and eight per cent said there are too many cars.

In 2014, just eight per cent said the water supply was their most important environmental concern, and 15 per cent said there were too many cars.

Mayor Phil Kent said the information from the survey will be used to help council understand the needs and perceptions of Duncan’s citizens and to identify where opportunities for improvement in the city exist.

“Customer service is key for the city, and council wants to ensure the thoughts and opinions of the residents are reflected in the programs and services we provide,” he said.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Smithers Interior News Editorial
Editorial: Opportunity for equality

COVID-19 has amplified inequalities faced by women; the recovery can be a step forward

These storefronts on Trunk Road have been informed by the City of Duncan that they must change their addresses to Festubert Street. (Robert Barron/Citizen)
Duncan business owners upset about being forced to change address

Owners say City of Duncan’s plan will hurt their business

The Cowichan Capitals traded defenceman Clark Webster to his hometown Summerside Western Capitals. (Kevin Rothbauer/Citizen)
Hopeful Cowichan Capitals make flurry of deadline deals

Roster bolstered in case BCHL season gets go-ahead

Neurologist and medical educator Dr. Alexandre Henri-Bhargava, seen here speaking at the 2020 Breakfast to Remember in Victoria, will delve into the latest in dementia research during an interactive research event exclusively for attendees of this year’s virtual Breakfast. Access to the March 10 research event is included with the purchase of a Breakfast to Remember ticket. (Kevin Light Photography)
Blast off with Chris Hadfield at Alzheimer Society’s Breakfast to Remember in March

The Society hopes people in all corners of the province will make the most of this opportunity

Health Minister Adrian Dix looks on as Dr. Bonnie Henry pauses for a moment as she gives her daily media briefing regarding COVID-19 for British Columbia in Victoria, B.C. THE CANADIAN PRESS/Jonathan Hayward
7 additional deaths and 542 new COVID-19 cases in B.C.

Provincial health officials reported 18 new COVID-19 cases linked to variants of concern

A recently finished $4.3-million taxiway extension at the Victoria International Airport (not pictured) is unusable because of a blind spot. (Black Press Media file photo)
Blind spot leaves Victoria airport’s new $4.3-million taxiway extension unusable

Solution has been put on hold by COVID-19 pandemic, says airport authority

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

Chief Justice Christopher Hinkson (Office of the Chief Justice)
Judge questions whether B.C.’s top doctor appreciated right to religious freedom

Lawyer for province says Dr. Henry has outlined the reasons for her orders publicly

A sample of guns seized at the Pacific Highway border crossing from the U.S. into B.C. in 2014. Guns smuggled from the U.S. are used in criminal activity, often associated with drug gangs. (Canada Border Service Agency)
B.C. moves to seize vehicles transporting illegal firearms

Bill bans sale of imitation or BB guns to young people

BC Housing minister David Eby is concerned that Penticton council’s decision to close a local homeless shelter will result in a “tent city” similar to this one in Everett, Wa. (Olivia Vanni / Black Press file)
‘Disappointed and baffled’ B.C. housing minister warns of tent city in Penticton

Penticton council’s decision to close a local homeless shelter could create tent city, says David Eby

This was the scene outside North Saanich’s Parkland Secondary School after an attempted but unsuccessful break-and-enter into the school torched an ATM inside of it. Sidney/North Saanich RCMP did not make any arrests and currently lack suspects as the investigation continues. Members of the public who may have witnessed something or possess other information can contact police at (250) 656-3931 or to Crimestoppers at 1-800-222-TIPS. (Submitted)
Money to burn: burglars torch North Saanich high school ATM

Police dogs searched the exterior and interior of the school after early morning break-and-enter

A recently published study out of UBC has found a link between life satisfaction levels and overall health. (Pixabay)
Satisfied with life? It’s likely you’re healthier for it: UBC study

UBC psychologists have found those more satisfied with their life have a 26% reduced risk of dying

A vial of some of the first 500,000 of the two million AstraZeneca COVID-19 vaccine doses that Canada has secured through a deal with the Serum Institute of India in partnership with Verity Pharma at a facility in Milton, Ont., on Wednesday, March 3, 2021. THE CANADIAN PRESS/Carlos Osorio - POOL
Federal panel recommends 4-month gap between COVID vaccine doses due to limited supply

The recommendation applies to all COVID-19 vaccines currently approved in Canada

Most Read