Paying for consumption is coming soon to City of Duncan water users. (Citizen file)

City of Duncan looking to go to pay-for-use water billing

The time is coming that residents will soon have to pay for the water they use.

The City of Duncan’s water metering program began in 2015 with the installation of meters at all residential properties within the City. Despite the existence of the meters, residents have still been billed at a flat rate while city staff have been monitoring use to determine consumption patterns.

The time is coming that residents will soon have to pay for the water they use.

Chief Administrative Officer Peter de Verteuil updated Duncan council on the program at the Sept. 4 council meeting.

“Staff’s working on the new rate structure for metered water and as some may know, we’ve been installing meters throughout the city’s water system and we’ve been progressing to actually billing based on those water meter readings,” de Verteuil explained. “The public engagement portion of the program is just about to begin. Residents inside the city should expect a letter or brochure in the mail in the coming weeks or months. Also there will be a new section on the city’s website and a section PlaceSpeak where people can read about the new rate setup and offer comments.”

The rate system hasn’t been finalized so it’s important for those with opinions to have their say.

Comment forms are also available at the front desk inside City Hall and there’ll be a booth at the downtown Duncan Farmers Market for a couple of Saturdays.

“We encourage the public to provide feedback at any of those opportunities or just generically through emails to staff.”

Duncan Mayor Michelle Staples said that since council has been looking at the subject for a number of years, and “there’s been pretty extensive communication” with the people involved, she doesn’t expect any negative feedback from the residents to the new billing system.

“Nothing has come to council in the way of pushback,” she said. “The goal of this is to reduce water consumption.”

Duncan supplies water to 14,000 people and using an actual billing process will help significantly narrow the focus as city workers try to keep track of areas where water is leaking from pipes, Staples said.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Lake Flashback: Haiti relief pours in, political kerfuffle has deep roots, and BCFP acts quickly on PCP leak

We’ve also included a picture of Lake Cowichan Kinsmen rescuing the Duckpond dock

Chris Wilkinson column: Perspective matters now more than later

The point here is that priorities matter. All the time. Every month.

Flooding has closed several roads in Cowichan Valley

All the usual suspects are involved: overflowing ditches, low-lying spots, and huge piles of snow

PHOTOS: Winter Wonderland was a hit at Lake Cowichan

Check out the photos by Malcolm Chalmers

Snow sidelines skills competition, most Jamboree games Saturday

But it’s not over for the skills competition; watch for a new date

VIDEO: Rare ‘ice circle’ spotted on Kamloops river

An ice circle or ice pan, has formed in the chilly waters just east of the Yellowhead Bridge

Uber, Lyft approved for ride-hailing in Lower Mainland

Kater Technologies Inc.’s application was rejected

B.C. man rescued after getting trapped headfirst in well as water level rose

The rescue involved crews from Oak Bay and Saanich

Investigators in wildfire-torn Australia head to site of B.C. airtanker crash

The B.C. government sends condolences to Port Alberni-owned Coulson Aviation

RCMP investigating sexual allegation against Lower Mainland police officer

Delta officer suspended while the alleged off-duty incident involving a co-worker is investigated

Former Mountie, sports coach convicted of sex abuse in B.C. granted day parole

Alan Davidson was sentenced to almost six years for abusing seven boys in the late 1970s and early 1990s

VIDEO: Person in wheelchair narrowly avoids collision with car in Kelowna

There were no injuries in the scary looking near-accident last week in Rutland

Here’s what Canada is doing to stop the coronavirus from getting in

Health officials are monitoring multiple possible cases in Canada

Most Read