(Andrew Harrer/Bloomberg)

Facebook hit with $9M penalty for making ‘false, misleading’ privacy claims: watchdog

Investigation focused on Facebook and its Messenger program

Facebook has been ordered to pay a $9 million penalty after the Competition Bureau found the company made false or misleading claims about the privacy of Canadians’ personal information.

The penalty is part of a settlement released Tuesday (May 19) where Facebook agreed to not make false or misleading representations about how users’ personal information posted on Facebook and Messenger is used. The agreement comes after the probe, which looked at Facebook’s practices between August 2012 and June 2018.

The investigation found that Facebook gave the impression that users could control who could see their personal information by changing their account’s privacy settings, even though this did not fully ensure privacy.

“Facebook did not limit the sharing of users’ personal information with some third-party developers in a way that was consistent with the company’s privacy claims,” the Competition Bureau statement said. “This personal information included content users posted on Facebook, messages users exchanged on Messenger, and other information about identifiable users.”

The bureau found that Facebook allowed third-party developers to gain information on the friends of users who installed certain applications, even years after the company said it would stop the practice. According to the bureau, Facebook claimed it would stop after April 30, 2015, but the practice continued until 2018.

In a statement, a Facebook company spokesperson said the social media site did not agree with the result of the probe. However, the company said it would not contest the conclusions.

“We will build on the improvements we’ve made in protecting people’s information and how we communicate about the privacy controls Canadians can use,” the spokesperson said.

The social media company will also have to pay $500,000 to cover the costs of the investigation.


@katslepian

katya.slepian@bpdigital.ca

Like us on Facebook and follow us on Twitter.

Want to support local journalism during the pandemic? Make a donation here.

facebook

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Cowichan Caps help BCHL score commitment record

The BCHL saw 172 players commit to post-secondary institutions this past season

Murray Hatfield and Teresa present evening of magic and comedy streaming live May 29

The Duncan Volunteer Fire Department is inviting you to an evening of magic and comedy

Chemainus animal sanctuary needs your vote in nationwide contest

RASTA is up for $5,000 from Nutram; contest runs until May 31

Woman charged in fatal accident back in court on June 2

Sara Rosetta Thomas faces six charges in 2018 incident

Heartfelt memories of Derek Descoteau four years later

Victim of Chemainus murder and his brother leave a huge impact on a large group of friends

VIDEO: Bear catches ‘rascally rabbit’ for breakfast near Whistler bus stop

The brief encounter of the bear hunting its meal has gone viral

Facing changes together: Your community, your journalists

The COVID-19 pandemic has changed the world in ways that would have… Continue reading

Illicit-drug deaths up in B.C. and remain highest in Canada: chief coroner

More than 4,700 people have died of overdoses since B.C. declared a public health emergency in early 2016

CMHC sees declines in home prices, sales, starts that will linger to end of 2022

CMHC said average housing prices could fall anywhere from nine to 18 per cent in its forecast

B.C. Paralympian named to Canada’s Sports Hall of Fame

Three-time world and Paralympic gold medalist Sonja Gaudet is part of 11-member class

Nanaimo senior who was excessively speeding says her vehicle shouldn’t have been impounded

RCMP say they can’t exercise discretion when it comes to excessive speeding tickets

West Coast Trail to remain closed for now

Federal government won’t open world-famous trek until its First Nations are ready for visitors

B.C.’s essential grocery, hardware store employees should get pandemic pay: retail group

Only B.C.’s social, health and corrections workers are eligible for top-ups

B.C. drive-in theatre shuts down to await appeal of car limits, concession rules

Business owner Jay Daulat voluntarily closed down the theatre awaiting a health ministry decision

Most Read