Blood is drawn for medical testing. (Flickr)

Hackers target LifeLabs medical database in B.C., Ontario

Personal information of 15 million test clients involved

B.C. and Ontario privacy commissioners are investigating a “cyberattack” on the database of LifeLabs, one of Canada’s largest providers of medical lab testing services.

The possible attack was reported by LifeLabs on Nov. 1, and made public Tuesday. The extent of the data breach has not been revealed, but it potentially affects 15 million customers, in a database that includes name, address, email, customer logins and passwords, health care numbers and lab test results.

“The breach of sensitive personal health information can be devastating to those who are affected,” said Michael McEvoy, information and privacy commissioner for B.C. “Our independent offices are committed to thoroughly investigating this breach. We will publicly report our findings and recommendations once our work is complete.”

RELATED: Medical clinics need to improve privacy, commissioner says

RELATED: Facebook expects to pay up to $5 billion for privacy breaches

LifeLabs has set up a web page and toll-free phone line (1-888-918-0467) for people affected by the data breach. One of the largest general diagnostic and specialty lab testing services, it has four main divisions: LifeLabs, LifeLabs Genetics, Rocky Mountain Analytical and Excelleris.

The coordinated investigation will examine the scope of the breach, the circumstances leading to it and what, if any measures Lifelabs could have taken to prevent and contain the breach.


@tomfletcherbc
tfletcher@blackpress.ca

Like us on Facebook and follow us on Twitter.

BC legislature

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Bob Day making another run for mayor of Lake Cowichan

Day has served 10 years as town councillor

Ross Forrest eyes the mayor’s chair in Lake Cowichan again

Forrest served 10 years as mayor before losing the last election

Motorists should expect periodic delays and detours on Chemainus and River Roads

Work on corridor upgrade project to intensify in the weeks ahead

Prescribed burn for the Cowichan Garry Oak Preserve

Between Sept. 27 and Oct. 9, if and when site and weather conditions become favourable.

Business notes: Cowichan Valley Wine Festival deemed a success this year

Here are some of the notable things happening in Cowichan’s business community

B.C.’s top doctor thanks supporters after revealing threats over COVID-19 measures

Dr. Bonnie Henry says COVID-19 has caused some people to lash out in anger and frustration out of fear

97 distressed horses, cats and dogs seized from farm in Princeton

RCMP assisted as BC SPCA executed search warrant

Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

NDP, Greens divided on pace of child care improvements in B.C. election campaign

NDP Leader John Horgan recommitted to $10-a-day child care and blamed the Greens for not supporting his efforts

Join Black Press Media and Do Some Good

Pay it Forward program supports local businesses in their community giving

BC Liberal Leader talks drug addiction in the Lower Mainland

Drug addiction and public safety a top priority says Andrew Wilkinson

Island RCMP remind drivers not to text after 19 tickets handed out in 90 minutes

The $368 fines were handed out Tuesday on Norwell Drive and Old Island Highway in Nanaimo

Vanderhoof’s Brian Frenkel takes on top job in tough times

We can get through this, new local government leader says

Three years for serial bank robber who hit southern Vancouver Island branch

Lucas Bradwell was wanted for robberies in Abbotsford, Sidney and Vancouver

Most Read