Library catalogue switch to disrupt service Oct. 11-13

The downtime is needed as a part of a software upgrade and to transition customer records to the new catalogue.

  • Sep. 30, 2015 1:00 p.m.

Library customers are being advised that the Vancouver Island Regional Library catalogue will be temporarily unavailable from Oct. 11 at 5 p.m. to  Oct. 14 at 10 a.m. as the library introduces a new catalogue to customers and staff.

The downtime is needed as a part of a software upgrade and to transition customer records to the new catalogue.

Customers will not be able to access their library accounts online or make payments during this time.

All of VIRL’s branches, including those in the Cowichan Valley will also be closed on Oct. 13 to provide staff with time to transition to the new system.

Branch staff will still be available by phone and email to support customers on Oct. 13.

The new catalogue will be available at 10 a.m. on Oct. 14.

Customers who have created lists in either BiblioCommons or VIRL’s legacy catalogue, “HIP”, are encouraged to visit virl.bc.ca/new-catalogue to learn how to migrate their lists as these will not be carried over automatically.

For more information contact info@virl.bc.ca, or toll-free at 1-877-415-VIRL.