Being notified of local emergencies and critical incidents occurring in the Municipality of North Cowichan is now even easier with the newly upgraded eALERT service.
This new service, delivered by ReCollect, is integrated into the municipality’s website and online registration and is now available for the public.
Nine years ago, North Cowichan implemented an emergency-notification service for residents and businesses to be informed of local emergencies by phone or by email.
This service has been instrumental in providing citizens with critical information.
Moving forward, the new eALERT service will enable staff to issue notifications more efficiently through email and by phone, and also introduces text messaging as another way to receive notifications. Another key improvement is the ability to subscribe to receive notifications even if you’re not a resident of North Cowichan.
“Our current eALERT service filled a vital need in helping us update our residents and businesses of local emergencies, such as notification of boil-water advisories,” said Mayor Jon Lefebure.
“We believe the updated service will help us to deliver notifications more efficiently, and to a broader audience, over a shorter period of time.”
ReCollect currently supplies the municipality’s online curbside collection reminder and Waste Wizard look-up service.
Expanding on the capabilities of the existing service proved to be a cost-effective approach to improving North Cowichan’s eALERT service and to streamlining internal processes.
Online registration is now available by visiting the municipality’s website at www.north cowichan.ca/eALERT.
Those who were registered under the old system must re-register under the new eALERT program in order to receive future notifications.