B.C. Attorney General David Eby introduces former NDP cabinet minister Joy MacPhail as chair of the ICBC board, Aug. 19, 2018. (B.C. government)

B.C. VIEWS: How to get the best deal on your ICBC car insurance

ICBC slowly being dragged into the 21st century

A U.S. insurance company is running amusing TV ads where a 1970s-era couple call up a page on the “information superhighway.” When it finally loads, all they get is a phone number.

In another scene, they jump in their AMC Gremlin and head out to renew their car insurance. “Should be back in two hours,” the mullet-haired driver says on his CB radio.

I was reminded of these commercials while discussing with Attorney General David Eby the latest evolution of our great 1970s public utility, the Insurance Corporation of B.C. The topic was competition for collision and other optional coverage, and how that works – or doesn’t work.

Eby began by denying there is any obstacle for private insurers to compete for optional coverage, which he has argued is the main cause of big increases being faced by new drivers. Private insurers insist there is, and by the end of our chat, Eby was inclined to agree.

Eby’s overhaul of ICBC rates took effect in September, after he vowed to douse the “dumpster fire” of billion-dollar deficits. Contrary to political claims, this is no longer inflated by government scooping revenues. That ended a few years ago, as deficits ballooned due to soaring crash rates, injury awards and legal costs. Basic rates are going up as much as 12 per cent for new drivers, and there are new procedures you’ll face when you go to renew your insurance.

I’ll explain the competition problem by describing how to shop around to see if you can get a better deal on optional coverage than ICBC offers. First, do a web search for “ICBC driver abstract,” to find where you can have your driving history and claims record emailed to you.

If you don’t use a computer, you can call 1-800-663-3051 and have it mailed or faxed to you. (Eby repeatedly told me it’s easy to fax your driver record to an insurance company to get a quote. I reminded him that faxes are no longer an option for most of us.)

RELATED: New drivers paying most for optional insurance, Eby says

RELATED: Drivers can check their ICBC rate with online calculator

You can also have the “abstract” emailed directly from ICBC to a private insurer, if you can find one. Again, the “information superhighway” produces a few search results, but as the Insurance Bureau of Canada reports, there are only a couple of private companies offering meaningful competition in B.C.

Bureau vice-president Aaron Sutherland explained how it looks from an insurance broker’s point of view. Customer walks in, asks for a quote on optional coverage. Chances are he doesn’t have a copy of his driving record in hand, and unlike other provinces, ICBC doesn’t allow competitors to get it directly. Customer either gets coverage on faith, or is asked to retrieve the record and send it in.

The government monopoly controls not only driving records, but geographical accident data, which means private insurers are often steering blindfolded as they take on new customers.

From the driver’s point of view, there aren’t going to be enormous savings here, especially since so few companies attempt to compete with ICBC on unfair terms. Eby assured me that he is concerned about this, and willing to help. But he added that no “policy work” has been done yet.

Sutherland wrote to Eby a year ago, offering to have member companies pay a fee for direct access to ICBC driver information. When I asked him about it, Eby had forgotten about the letter.

Tom Fletcher is B.C. legislature reporter and columnist for Black Press Media. Email: tfletcher@blackpress.ca


@tomfletcherbc
tfletcher@blackpress.ca

Like us on Facebook and follow us on Twitter.

BC legislatureICBC

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Protest calls attention to opioid ‘pandemic’ in Cowichan

Four reported overdoses and two deaths of Cowichan Tribes members over the weekend helped spur rally

Craft crawl coming to Cowichan

“This helps out our local arts and crafts vendors while craft fairs and vendor shows are not running”

Feds fund safe drug supply pilot program for Cowichan

The opioid overdose crisis continues to be one of the most serious public health crises

Not enough opposition to halt new Cowichan RCMP detachment borrowing

Municipality received 1,364 response forms by deadline on July 14

Study suggests 8 times more people in B.C. infected with virus than confirmed

The study looked at anonymous blood samples collected for reasons unrelated to COVID-19

Woman receives ‘extremely disturbing sexual threats’ while on Lower Mainland bus

The woman was riding the bus when she received threats of sexual violence from someone nearby

‘We’re not busting ghosts’: Northern B.C. paranormal investigators check out bistro

Paranormal North Coast British Columbia recently checked out PF Bistro at City Centre Mall.

Russian hackers seeking to steal COVID-19 vaccine data: intel agencies

It is believed APT29, also known as ‘the Dukes’ or ‘Cozy Bear’ was responsible

Twitter racing to unravel mystery cyberattack

Some of the world’s most prominent names had their Twitter accounts post invitations for an apparent Bitcoin scam

B.C. announces funding to support post-secondary students with disabilities

The province is investing $275,000 in the new BCcampus website

Tough time for tree fruits as some B.C. farm products soar

Province reports record 2019 sales, largely due to cannabis

‘Let’s all do a self-check’: Okanagan mayor reacts to racist vandalism targeting local family

Home of Indo-Canadian family in Summerland was targeted on evening of July 13

Province agrees to multimillion-dollar payout for alleged victims of Kelowna social worker

Robert Riley Saunders is accused of misappropriating funds of children — often Indigenous — in his care

Most Read