New City of Duncan website aims for easier use

Designed with city residents, visitors and local businesses in mind, the new site is described as being much more user friendly

The City of Duncan has launched its new website.

Designed with city residents, visitors and local businesses in mind, the new site is described as being much more user friendly, with a fully responsive design for desktop and small-screen devices such as mobile phones and tablets.

A number of city services have been centralized to help residents and local businesses, including the Issues Reporting Form, where citizens can log issues of concern, and the Road Ranger site which informs people of impending projects that may affect traffic.

Other features include a city-events calendar, an interactive map of the Totem Tour Walk, Google translator, accessibility options for visitors with visual impairments and the prominent display of News & Upcoming Events.

The site, created by Thornley Creative Communications, can be found at

Karen Robertson, the city’s director of corporate services, said the city sees the website as a vehicle to communicate with all its stakeholders and allow them to communicate with city officials. She said new features and forms will be added as they become available.

Mayor Phil Kent thanked Robertson, her team and council for their input on the website.

“I’m delighted to see this fresh look and functionality for the city website,” he said. “This is just one of the initiatives we are doing to better connect with our citizens. This fall, we will also be conducting another Citizen Satisfaction Survey in keeping with our theme of connecting.”

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